Jake and I have been trying to pay more attention to sale items when we shop at WalMart. I usually look at the coupons we get in the mail, but WalMart doesn't send any, so we've tried to be more intentional about stocking up on things that we normally buy when we see that they are on sale.
The last two times we have been to the store, the items that we grabbed because they were on sale did not ring up at the correct price. The first time we didn't catch it until after we had paid for our items, so we had to stand in line at customer service. They simply refunded our money without even price checking or anything.
The second time we got up to the line and caught two different sale items that rung up incorrectly. That time we had to stand in line and wait while someone from the front ran to the aisles to check prices. When she came back, she affirmed one of our claims, but denied the second. I was doubtful, but we thanked her for checking and paid for our groceries (without buying the second item). As we were leaving, Jake asked me if I wanted to go check the price again, so I did. I was right. The weird part about it was that they (Wheat Thins) were found in two different aisles, and two different types of Wheat Thins were advertised for the sale price in each aisle. That's annoying.
So, long story short: we found a manager, took her back to show her the price discrepancy, paid for the sale-item Wheat Thins, and then watched the manager not really do much about the problem. In total, it took us 25 minutes to check out of WalMart at 11 at night.
It's bothersome that 3 times we have been rung up an incorrect price for an item that we specifically sought out because it was on sale. I don't know who is in charge of coordinating sale items with registers at that store, but they are doing a fairly pitiful job. So be sure that you are paying the right prices!
Next blog: Weird experience at Burger King.
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